Below you will find the most common questions and corresponding answers. Click on any of the below links and you'll be directed to that section. We have tried to be as thorough as possible with each answer by providing helpful links where appropriate.

SHIPPING GUIDE

WHY DOES THE ESTIMATED DELIVERY DATE TAKE LONGER ON CERTAIN ORDERS?

Estimated delivery date includes order processing time plus delivery transit time. It does not include Holidays. Orders that are placed over the weekend or during the Holidays will be processed the following business day.

Estimated delivery dates change by the delivery types listed below. The delivery time to APO/FPO addresses varies dramatically. Sometimes delivery can take weeks. Delivery dates will vary depending on your country.

  • 1. US Ground / USPS Mail
  • 2. US Air Economy
  • 3. US Air Express
  • 4. US Air Expedited
  • 5. International Priority (US Postal Service)
  • 6. International Express Mail Service (US Postal Service)

Buyer's Handbook