Below you will find the most common questions and corresponding answers. Click on any of the below links and you'll be directed to that section. We have tried to be as thorough as possible with each answer by providing helpful links where appropriate.

WIGS INFORMATION

WIG MAINTENANCE AND CARE INSTRUCTION

How to cleanse & condition?

We recommend washing your wig or hairpiece every 6-8 wears. We suggest using a professional wig cleaning service nearby for beginners.

Wig Caring

Synthetic Fiber

  1. Determine clients area of hair loss
  2. Before washing your wig or hairpiece, gently remove any tangles with a paddle brush or a wide tooth comb.
  3. Hold the wig or hairpiece under cool running water. Gently lather the hair with a small amount of shampoo while making sure that the hair is traveling in the same direction. DO NOT rub hair as this may cause tangling.
  4. Rinse thoroughly with cool water until water runs clear.
  5. Wrap wig or hairpiece in a towel and gently pat dry just enough to stop dripping.
  6. Gently detangle hair using your fingertips.
  7. Spray conditioning spray (3-5 pumps) keeping away from base of wig or hairpiece.
  8. Allow wig or hairpiece to air dry naturally by placing on a wig stand or mannequin. DO NOT blow dry. The wig or hairpiece has to be moderately damp condition; shouldn’t be soaked or dripping everywhere.
  9. Store your wig or hairpiece on a wig stand or mannequin to maintain the wig’s style best.

TIPS :

  • Be cautious when standing near a heat source (i.e. open oven, heater, etc); excessive head can damage the fiber.

Heat Friendly (Heat Defiant) Fiber

  1. Before washing your HD wigs or hairpiece, gently remove any tangles with a wide tooth comb.
  2. Hold wig or hairpiece under cool running water. Gently lather the hair with a small amount of shampoo while making sure that the hair is traveling in the same direction. DO NOT rub hair as this may cause tangling.
  3. Rinse thoroughly with cool water until water runs clear.
  4. Wrap wig or hairpiece in a towel and gently pat dry.
  5. Gently detangle hair using your finger tips.
  6. Spray conditioning spray (3-5 pumps) keeping away from base of wig or hairpiece.
  7. Air drying your wig will give the best results. You can gently blow dry (low-medium heat) using ONLY a wide tooth comb.
  8. Apply a detangler for HD Fiber (3-5 pumps) focusing on the bottom half of wig or hairpiece. Gently comb through with a wide tooth comb.
  9. We recommend that ONLY a wide tooth comb is used on your HD wig or hairpiece. Other tools will cause frizzing/tangling
  10. HD Fiber can withstand heat tools upto the level that manufacture instructed. However, we recommend working with a little lower temperature
  11. It is recommended to use professional grade heat styling tools with digital temperature settings to control heat.

TIPS :

  • We recommend using Detangler for HD fiber with a wide tooth comb Daily to detangle your HD wig. This is especially important with the mid to long-length HD wigs or hair pieces.
  • Allow you HD wig to air dry naturally instead to blow drying to help maintain the integrity of the fiber.
  • Help protect the fiber against heat damage by using Heat Treat Spray when using heat styling tools.

Human Hair

  1. Before washing your HD wigs or hairpiece, gently remove any tangles with a wide tooth comb.
  2. Hold wig or hairpiece under cool running water. Gently lather the hair with a small amount of shampoo while making sure that the hair is traveling in the same direction. DO NOT rub hair as this may cause tangling.
  3. Rinse thoroughly in cool water until water runs clear.
  4. Apply Conditioner, avoiding the base cap of the wig or hairpiece (applying conditioner to the base of the cap may weaken the knots
  5. With your fingers, work conditioner through the ends of the hair for about 3-5 minutes
  6. Rinse thoroughly in cold water until the water runs clear
  7. Wrap wig or hairpiece in a towel and gently pat to the remove excess water DO NOT use a brush to detangle your human hair wig or hairpiece while it is wet. Gently use a wide tooth comb.

TIPS :

  • It is recommended to use professional grade heat styling tools with digital temperature settings to control heat
  • Spray Heat Treat Care product on to each section as you heat style to protect hair.
  • When you curling your human hair, you can use small metal clips to hold each curl while cooling for a tighter, longer-lasting curl. For a looser, more natural looking curl, allow curls to hang while cooling.

How to store wigs?

The best way to store your wig is on a wig stand. That will help your wig from becoming tangled and soiled between wearing and it helps to maintain your wig's style. Store your wig in a clean place, away from dust, sources of high heat, and excessive humidity.

Buyer's Handbook